A single operating system for armed response, CCTV monitoring, and alarm monitoring companies — covering alarm receiving, AI camera analysis, compliance, billing, and reporting in one live platform. Grunter Services runs it as the platform owner, onboarding individual security companies as their own branded tenant.
Core Modules
Real-time alarm event handling with schedule-aware logic — late arm, unusual disarm, and holiday-aware alerts against a pre-loaded SA public holiday calendar.
Camera events are analysed automatically, with AI-assisted threat detection helping operators triage what actually needs a response.
Automatic number plate recognition with flagged-plate alerting, so number plates of interest reach the right people the moment they're seen.
Job scheduling for patrols and call-outs, with stock and billing tied directly into completed jobs.
Full Firearms Control Act (60 of 2000) chain — register, issue, discharge, disposal, and return — with a live compliance score.
Staff records with licence and grade tracking, plus structured resignation and dismissal workflows that keep a full audit trail.
Inventory tracking with low-stock alerts, automatically deducted as jobs and ammunition issues are completed.
Once-off and recurring billing with a pre-built service catalogue, auto-invoicing, and quotes — all linked to real client sites.
Live dashboards and on-demand PDF reports across every module — alarms, firearms, staff, stock, and site status.
Built In, Not Bolted On
Security businesses operate under real legal and contractual pressure. Gruntex treats that as core functionality, not an afterthought.
Every client site is geocoded and mapped, linked to its alarm panel, cameras, and contacts.
Call a site contact directly from an active alarm — browser-based calling or your existing softphone, no extra app required.
Works with the radio panel you already have — Olarm, Paradox, DSC, Texecom, Bosch, Risco, and more all feed into the same alarm pipeline.
Who it's for
Armed response companies, CCTV monitoring centres, and alarm monitoring companies that need one system covering their control room, their compliance obligations, and their billing — without stitching together five different tools.
Let's talk about what Gruntex would look like running your control room.