A single operating system for armed response, CCTV monitoring, and alarm monitoring companies — covering alarm receiving, AI camera analysis, ANPR, payroll, VAT accounting, compliance, billing, and reporting across 45+ configurable modules. Every client gets their own dedicated, branded instance — not a shared database — built and run by Grunter Services.
Core Modules
Real-time alarm event handling with schedule-aware logic — late arm, unusual disarm, and holiday-aware alerts against a pre-loaded SA public holiday calendar.
Camera events are analysed automatically, with AI-assisted threat detection helping operators triage what actually needs a response.
Automatic number plate recognition with flagged-plate alerting, so number plates of interest reach the right people the moment they're seen.
Job scheduling for patrols and call-outs, with stock and billing tied directly into completed jobs.
Full Firearms Control Act (60 of 2000) chain — register, issue, discharge, disposal, and return — with a live compliance score.
Staff records with licence and grade tracking, plus structured resignation and dismissal workflows that keep a full audit trail.
Inventory tracking with low-stock alerts, automatically deducted as jobs and ammunition issues are completed.
Once-off and recurring billing with a pre-built service catalogue, auto-invoicing, and quotes — all linked to real client sites.
Live dashboards and on-demand PDF reports across every module — alarms, firearms, staff, stock, and site status.
Recently Shipped
SA-compliant payroll engine — PAYE, UIF, SDL, and SSSBC minimum wages — with runs generated automatically from attendance.
Duty rosters, leave, and shift templates, with clock-in/out tied directly into officers going on and off duty.
Supplier invoices, bank reconciliation, and VAT201 returns generated straight from the platform's own billing data.
Watchlist-based face matching on camera events, opt-in per site and per camera.
IVMS-style multi-camera layout with pan-tilt-zoom control, for both direct-IP and cloud-linked cameras.
Occurrence-book incident logging and response-time SLA tracking, layered directly onto the existing alarm lifecycle.
Plus CRM, asset registers, maintenance, visitor management, procurement, and BI dashboards — 45+ modules total, switched on only where you need them.
Built In, Not Bolted On
Security businesses operate under real legal and contractual pressure. Gruntex treats that as core functionality, not an afterthought.
Every client site is geocoded and mapped, linked to its alarm panel, cameras, and contacts.
Call a site contact directly from an active alarm — browser-based calling or your existing softphone, no extra app required.
Works with the radio panel you already have — Olarm, Paradox, DSC, Texecom, Bosch, Risco, and more all feed into the same alarm pipeline.
Who it's for
Armed response companies, CCTV monitoring centres, and alarm monitoring companies that need one system covering their control room, their compliance obligations, and their billing — without stitching together five different tools.
Let's talk about what Gruntex would look like running your control room.